Original Research
Medical practitioner compassion: Development and validation of a compassion competency questionnaire
Submitted: 18 November 2024 | Published: 12 June 2025
About the author(s)
Michelle Jäckel-Visser, Department of Industrial Psychology, Faculty of Economic and Management Sciences, Stellenbosch University, Stellenbosch, South AfricaCarl C. Theron, Department of Industrial Psychology, Faculty of Economic and Management Sciences, Stellenbosch University, Stellenbosch, South Africa
Robert J. Mash, Department of Family and Emergency Medicine, Faculty of Medicine and Health Sciences, Stellenbosch University, Stellenbosch, South Africa
Abstract
There is a need for a psychometrically robust questionnaire measuring medical practitioner compassion in healthcare. Without such a measure, competence on this construct cannot be assessed, nor can the effectiveness of interventions designed to enhance compassion be determined. The aim of this study was to develop and validate a self-assessment measure of medical practitioner compassion competence (the Medical Practitioner Compassion Competency Questionnaire [MPCCQ]). The MPCCQ was administered to a sample of 234 medical practitioners in South Africa. They represented three healthcare system levels, namely, the primary level (healthcare centres and clinics), the secondary level (district and regional hospitals) and the tertiary level (central, specialised and sub-specialist hospitals). The quantitative data were analysed with statistical packages, namely, Statistical Package for the Social Sciences (SPSS) version 25 and LISREL 8.8, and structural equation modelling was used to fit the MPCCQ measurement model and structural model. Dimensionality and item analyses returned generally positive results. Fit statistics and criteria used to judge the fit of the models included Chi-square (χ2), goodness of fit index (GFI), adjusted goodness of fit index (AGFI), root mean square error of approximation (RMSEA), root mean square residual (RMR) and the standardised root mean square residual (SRMR). The results provided an excellent model fit for both the measurement and comprehensive LISREL models. The MPCCQ, measurement and structural model parameter estimates supported the position that the design intention underpinning the MPCCQ succeeded.
Contribution: The statistical evidence generated thus far failed to refute the position that the MPCCQ shows construct validity, thus paving the way for the cautious utilisation of the instrument in healthcare and medical education institutions.
Keywords
Sustainable Development Goal
Metrics
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